Shipping Policy

At Parth Vastu Store we are committed to providing quick and reliable shipping across India. We work with leading courier partners to ensure your orders are delivered safely and on time.

1. Order Processing & Dispatch

  • Orders placed before 12:30 PM are generally processed and shipped the same day (excluding Sundays and public holidays).
  • Bulk or large orders may take 2–4 business days to prepare before dispatch.
  • Shipping timelines may vary depending on courier pick-up schedules and your delivery location.

2. Delivery Delays

In rare cases such as natural calamities, regional disruptions, or courier transit issues, delivery may be delayed. We will keep you updated and work with our courier partners to minimize any delays.

3. Lost or Misplaced Orders

If a shipment is lost in transit, the courier company will be responsible for investigating and resolving the case as per their policies.

4. Tracking Your Order

Once your order is shipped, we will share tracking details so you can monitor your shipment directly on the courier’s website. We also provide assistance in case you face any tracking-related issues.

5. Damaged or Tampered Parcels

Please do not accept any parcel that appears damaged or tampered with. Contact us immediately via our Contact Us page. If you accept a damaged parcel, we may not be able to process claims for missing or damaged items.

6. Shipping Charges

  • Minimum chargeable shipping weight: 0.50 kg (500 grams).
  • Shipping charges are based on the greater of volumetric or actual weight.
  • COD charges (if applicable) are separate from standard shipping costs.
  • We reserve the right to choose the courier service and shipping mode (air or surface).

7. Free Shipping Offers

  • Free shipping for select Indian states on orders over ₹1,000.
  • Free shipping for certain remote states (including Assam, Ladakh, J&K, North-Eastern states, Andaman & Nicobar Islands, and Lakshadweep) on orders over ₹5,000.

8. Cash on Delivery (COD) Policy

We encourage customers to use digital payment methods (UPI, debit/credit cards, net banking, wallets). COD is available for select PIN codes with the following charges:

  • Orders below ₹1,000 → ₹120 COD charge
  • Orders between ₹1,000 and ₹5,000 → ₹180 COD charge
  • Orders above ₹5,000 up to ₹50,000 → ₹300 COD charge

COD availability is subject to your delivery PIN code being serviceable by our courier partners.

9. Unforeseen Circumstances

In the event of unavoidable disruptions such as natural disasters or strikes, we and our courier partners will not be held responsible for delays. If a parcel remains undelivered under such circumstances, the courier company will handle refunds as per their policies.